Get in Touch with Swan Care - We're Here to Help

    Whether you have questions about care services, need urgent support, or want to arrange an assessment our friendly team is ready to assist you.

    Swan Care customer service representative in uniform on phone call ready to assist with care enquiries

    Call Us

    020 8050 8171

    Mon-Fri: 8am-6pm

    Email Us

    info@swancare.co.uk

    Response within 24hrs

    Live Chat

    Chat Now

    Office hours

    Visit Office

    By Appointment

    Book ahead

    24/7 Emergency

    Existing Service Users

    020 8050 8171

    How Can We Help You Today?

    At Swan Care, we understand that reaching out for care support can feel daunting. Whatever brings you to us, we're here to listen, advise, and support with no pressure, no obligation, and complete confidentiality.

    Exploring care options
    Urgent care needs
    Care assessment request
    Questions about conditions
    Funding and costs
    Respite for family carers
    Second opinion
    Planning ahead
    Complaint or concern
    Professional referrals

    Our Promise:

    Compassionate, non-judgemental listening
    Honest, realistic advice
    No pressure or sales tactics
    Confidential conversations
    Response within 24 hours
    Free assessments with no obligation

    Send Us a Message

    We'll respond within 24 hours

    Your Privacy Matters
    Call: 020 8050 8171

    🔒 Your information is secure and will never be shared with third parties

    What Happens Next?

    We'll call you within 24 hours
    Arrange a convenient time for your free home assessment
    Create your Person-Led care plan
    Introduce you to your matched carer
    Start your care journey with confidence

    24/7 Support Available

    Call Us
    020 8050 8171
    Email Us
    info@swancare.co.uk

    Swan Care is registered with the Care Quality Commission (CQC). All our carers are fully trained, DBS-checked, and insured. Your data is processed in accordance with UK GDPR regulations.

    Enquiring About a Specific Service?

    Get directly in touch with our specialist care teams

    Dementia Care

    Specialist support for people with dementia and their families

    020 8050 8171
    dementiacare@swancare.co.uk
    Learn More →

    Live-In Care

    Round-the-clock care enabling you to remain safely at home

    020 8050 8171
    liveincare@swancare.co.uk
    Learn More →

    Hospital Discharge

    Urgent care arrangements for safe hospital discharge

    020 8050 8171
    discharge@swancare.co.uk
    Learn More →

    Respite Care

    Essential breaks for exhausted family carers

    020 8050 8171
    respite@swancare.co.uk
    Learn More →

    Palliative Care

    Specialist support for comfort and dignity at end of life

    020 8050 8171
    palliativecare@swancare.co.uk
    Learn More →

    Specialist Care

    Expert care for neurological and complex conditions

    020 8050 8171
    specialistcare@swancare.co.uk
    Learn More →

    Contact Questions Answered

    Our Office Location

    Swan Care Head Office

    Main: 020 8050 8171

    24/7 Emergency (existing service users)

    info@swancare.co.uk

    General enquiries

    Office Hours:

    Monday-Friday: 8am-6pm

    Saturday: 9am-1pm

    Sunday: Closed

    Chartwell House

    292 - 294 Hale Lane

    Edgware, Middlesex HA8 8NP

    Areas We Serve

    Swan Care provides home care services across all London boroughs and selected surrounding areas.

    Central & Inner London

    Westminster, Camden, Islington, Hackney, Tower Hamlets, and more

    Outer London

    All outer London boroughs including Barnet, Ealing, Bromley, Croydon

    Surrounding Areas

    Parts of Essex and Hertfordshire

    Ready to Talk About Care? We're Here to Help.

    No question too small, no situation too complex we're here to listen and guide you through your care options.

    ✓ Free, no-obligation assessments • ✓ Response within 24 hours • ✓ Confidential and professional